Question 1

How long does it take to set up?

Accepted Answer

Most merchants have their first bundle live in under 10 minutes. You install the app, create a bundle, select the products, set your discount tiers, and you are done. The widget appears on your storefront automatically with no theme edits required.

Question 2

Do I need to edit my theme or write any code?

Accepted Answer

No. Bundle MixMatch Builder uses Shopify Theme App Extensions to deploy the bundle widget to your storefront. Your theme code stays completely untouched. If you ever uninstall the app, no residual code is left behind.

Question 3

Which Shopify themes does it work with?

Accepted Answer

The app has been tested with all major Shopify themes including Dawn, Debut, Craft, Refresh, and popular third-party themes. Because it uses Theme App Extensions, it works with any theme that supports Shopify's modern theme architecture (Online Store 2.0 and above).

Question 4

Does it work on Shopify Basic, Shopify, Advanced, and Plus?

Accepted Answer

Yes. Bundle MixMatch Builder works on all Shopify plans. There are no plan-specific restrictions on features.

Question 5

What is mix-and-match bundling?

Accepted Answer

Mix-and-match means shoppers choose any combination of eligible products rather than a fixed preset bundle. For example, if you sell candles and you set up a mix-and-match bundle, a shopper could pick any 3 candle scents from your catalog instead of having to buy a pre-packaged set.

Question 6

How do tiered discounts work?

Accepted Answer

You define quantity thresholds and the percentage discount at each level. For example: buy 2 items and get 5% off, buy 3 and get 10% off, buy 5 and get 20% off. As a shopper adds items to their bundle, the widget shows their current discount and how many more items they need to reach the next tier.

Question 7

How many discount tiers can I set per bundle?

Accepted Answer

You can set up to 5 discount tiers per bundle. Each tier has a minimum quantity and a percentage off. You can also run a bundle with just a single tier if you prefer a simple flat discount.

Question 8

Can I create multiple bundles?

Accepted Answer

Yes. You can create as many bundles as you need. Each bundle has its own product selection and its own discount tiers. You could, for example, have one bundle for skincare products and another for supplements with completely different tier rules.

Question 9

How are discounts applied at checkout?

Accepted Answer

Discounts are applied through Shopify's native discount engine, the same system used for manual discount codes and automatic discounts. There are no workarounds, cart manipulation, or third-party scripts involved. This keeps your analytics, revenue reporting, and checkout experience clean and accurate.

Question 10

Where does the bundle widget appear?

Accepted Answer

The widget appears on the product pages of products that are included in at least one bundle. Shoppers see the eligible items, their current selection, and the discount progress without leaving the product page.

Question 11

Can shoppers see how close they are to the next discount tier?

Accepted Answer

Yes. The widget shows shoppers their current savings and updates in real time as they add items. A progress indicator shows how many more items are needed to unlock the next tier, which is designed to naturally encourage adding more.

Question 12

Do shoppers have to add all items at once?

Accepted Answer

Shoppers select the items they want within the bundle widget and add them to the cart together. The discount is applied based on the total quantity in the bundle at checkout.

Question 13

Is Bundle MixMatch Builder free?

Accepted Answer

The app is free to install and try. Check the Shopify App Store listing for the current pricing plans and any free trial details.

Question 14

Are there transaction fees on bundle orders?

Accepted Answer

No. Bundle MixMatch Builder does not charge transaction fees on orders. You pay your standard Shopify transaction fees as normal.

Question 15

Does it work with Shopify Markets and multi-currency?

Accepted Answer

Bundle MixMatch Builder relies on Shopify's discount engine, which respects your Markets and currency settings. Discounts are calculated as percentages so they work correctly across currencies automatically.

Question 16

What happens if I uninstall the app?

Accepted Answer

Uninstalling removes all app data and the widget from your storefront. Because no theme code is modified, there is nothing to clean up manually.

Question 17

How do I get support?

Accepted Answer

You can reach the support team directly through the app in your Shopify admin, or by contacting us at dan@defyn.com.au. We respond promptly to all questions.

Frequently asked questions

Getting started

Bundles and discounts

Storefront experience

Pricing

Support and compatibility

Ready to try it?